The EFQM excellence model: European and Dutch experiences with the EFQM approach in health care
نویسندگان
چکیده
منابع مشابه
The EFQM excellence model: European and Dutch experiences with the EFQM approach in health care. European Foundation for Quality Management.
One way to meet the challenges in creating a high performance organization in health care is the approach of the European Foundation for Quality Management (EFQM). The Foundation is in the tradition of the American Malcolm Baldrige Award and was initiated by the European Commission and 14 European multi-national organizations in 1988. The essence of the approach is the EFQM Model, which can be ...
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BACKGROUND Primary care teams are facing an increased need to develop quality programmes at local level. GPs must lead this process and promote a positive organizational culture if they want to achieve and maintain a continuous improvement of the service. OBJECTIVE The aim of the present study was to test the applicability and reliability of the European Foundation for Quality Management (EFQ...
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ژورنال
عنوان ژورنال: International Journal for Quality in Health Care
سال: 2000
ISSN: 1353-4505,1464-3677
DOI: 10.1093/intqhc/12.3.191